Laura M. Cascella, MA, CPHRM
In Season 2 of HBO’s hit show The PITT, doctors and nurses at Pittsburgh Trauma Medical Center’s emergency department (ED) must take on an increased patient load due to a Code Black at a neighboring hospital. Several episodes after learning of the Code Black, staff at the Pitt learn the reason behind it — a widespread cybersecurity attack. They become aware only moments before their own systems are deliberately taken offline to prevent infiltration.
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Laura M. Cascella, MA, CPHRM
Humans have an intrinsic need for dignity as a basic element of well-being. Yet, the concept of dignity can be somewhat nebulous, and its defining features can vary across societies, cultures, and individuals.
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Laura M. Cascella, MA, CPHRM
The impact of both written and verbal language can be profound. Words create meaning, which can shape individuals’ understanding, feelings, interactions, decisions, and so forth. In healthcare, written and verbal communication are the crux of the provider–patient relationship, and they are paramount to patient outcomes and experience.
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Laura M. Cascella, MA, CPHRM
Burnout in healthcare is rampant, and it is not limited to one clinical setting or a particular type of provider. Rather, feelings of exhaustion, cynicism, pessimism, detachment, and ineffectiveness can take a grip on healthcare providers of various ages, backgrounds, and specialties — and they can have far-reaching consequences.
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Violence in healthcare is a significant concern and an unfortunate reality. The health sector accounts for about a quarter of all workplace violence, and healthcare and social service workers are five times more likely to be injured than other workers.1 Violence can occur in any geographic location and any type of facility, and it can come from a variety of sources, including patients, visitors, healthcare providers, and staff members.
Read moreSusan Lucot, MSN, RN, MLT (ASCP), CPHRM
Analysis of senior care medical malpractice cases shows that the majority involve resident falls, pressure injuries, elopements, assaults, and other safety incidents and mishaps. A closer look at these cases reveals the multitude of factors that contribute to these situations.
Read moreSusan Lucot, MSN, RN, MLT (ASCP), CPHRM
Most organizational leaders in senior care settings want residents to consider the facility or center as their home. However, a fine line exists between creating a comfortable environment and upholding responsibility for keeping residents safe and providing appropriate care.
Read moreWhen senior care staff members work with the same residents and family members on a continuing basis, they develop a level of familiarity and comfort with them. In turn, they might be more apt to confide in these individuals and share information, including frustrations and complaints about the workplace.
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