Risk Management Tools & Resources

 


Bridging the Digital Divide With Personalized Telehealth Experiences

Bridging the Digital Divide With Personalized Telehealth Experiences

Laura M. Cascella, MA, CPHRM

Telehealth is a mainstay in healthcare delivery, particularly after demonstrating its criticality during the COVID pandemic. Although the use of telehealth has receded from its peak in 2020, it remains a critical tool as issues related to access to care persist.

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Managing Personal Electronic Devices in Senior Care Organizations

Managing Personal Electronic Devices in Senior Care Organizations

Personal electronic devices (PEDs) — such cellphones, tablets, smartwatches, and other “smart” devices — are ingrained in modern life and will continue to proliferate as technology advances and consumer demand grows.

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Managing Reusable Instruments and Devices in Senior Care

Managing Reusable Instruments and Devices in Senior Care

Senior care organizations, like other healthcare facilities, must make deliberate and coordinated efforts to prevent and control infectious diseases and outbreaks. The vulnerability of the senior care population reinforces the importance of infection prevention and control (IPC). Senior care residents often are at heightened risk for infections because of declining health, comorbidities, frequent interactions with caregivers, open wounds, use of medical devices, and other factors.1

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Managing Medical Emergencies in Healthcare Practices

Managing Medical Emergencies in Healthcare Practices

Unexpected events that lead to bodily injuries or critical medical conditions can occur anywhere, including healthcare practices. In fact, the occurrence of medical emergencies in healthcare settings might not be as uncommon as many people think.

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Preventing Medical Emergencies in Healthcare Practices

Preventing Medical Emergencies in Healthcare Practices

Medical emergencies occur in various situations, including when people are seeking routine medical or dental care. Although some medical emergencies are inevitable, others potentially can be avoided through careful patient evaluation and assessment.1 An article in the Journal of the American Dental Association explains that the prevention of medical emergencies relies on gathering adequate and appropriate information and assessing the patient’s level of care-related anxiety.

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Preparing for Medical Emergencies in Healthcare Practices

Medical emergencies can and will occur in healthcare practice settings, making preparation paramount. Developing a written emergency response plan is an essential step in preparing for medical emergencies. When creating or evaluating your practice’s plan for responding to unexpected medical crises,

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Taking Action During Medical Emergencies in Healthcare Practices

Thoroughly preparing to handle medical emergencies in healthcare practices requires time and resources but can prove invaluable in terms of outcomes. When an emergency occurs, providers and staff members who can quickly and effectively implement emergency response plans might make a crucial difference in how the scenario plays out.

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Enhancing Patient-Centered Care With Nonverbal Communication

Effective communication is the bedrock of high-quality, patient-centered care. Healthcare providers undoubtedly are aware of the continued emphasis and importance placed on verbal communication through various quality measures and standards. However, much daily communication is nonverbal and may encompass facial expressions, gestures, eye contact, posture, and even tone of voice and silence.

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